Verizon SBDR: The art of the upsell

NGLCCNY is partnering with Verizon Small Business Digital Ready to provide education, insights, workshops, and virtual events through the free-to-use platform.  Register here or copy and paste the URL below to set up your free account.

https://digitalready.verizonwireless.com/partner-nglcc-ny

During this Ask the Expert session, participants will learn proven techniques for increasing sales and enhancing customer satisfaction through effective upselling strategies. We dive deep into identifying key upsell opportunities, creating compelling offers that resonate with customers, and training staff to execute these strategies seamlessly. Participants will gain practical insights into recognizing the right moments to upsell, aligning product offerings with customer needs, and boosting revenue without being overly pushy. Learn to transform everyday sales interactions into higher-value opportunities.

Luz Gonzalez works as a Diversity, Equity, and Inclusion Consultant and is a highly engaging emotional intelligence expert, speaker, and consultant. Luz's skillset and passion are aligned in supporting communication by providing Professional Development Training, Emotional Intelligence, and Leadership Training. Through her business, EQ Refined, Luz offers companies and organizations self-directing tools, strategies, and training that increase awareness in the workplace.