Voice AI for Small Business: Close Deals While You Sleep

NGLCCNY is partnering with Verizon Small Business Digital Ready to provide education, insights, workshops, and virtual events through the free-to-use platform.  Register here or copy and paste the URL below to set up your free account.

https://digitalready.verizonwireless.com/partner-nglcc-ny

Imagine a sales assistant who never sleeps, never takes a lunch break, and can handle a hundred inbound calls simultaneously—all while sounding exactly like a helpful member of your team. This isn't science fiction; it’s the new reality of Voice AI. Voice AI for Small Business is a cutting-edge masterclass designed to show you how to implement autonomous voice agents that do more than just answer phones. We’re talking about AI that qualifies leads, books appointments into your calendar, and even closes sales while you’re off the clock.

Leland Baptist is an AI Systems Architect and Director of AI Strategy dedicated to building "Revenue Protection Infrastructure" for scaling firms. As the founder of Ignite Business Software, Leland developed proprietary frameworks like the C.L.E.A.R. Infrastructure- to transform chaotic operations into high-efficiency automated systems. Currently a Global Executive MBA candidate at the University of Notre Dame, he bridges the gap between high-level strategy and practical AI implementation. A published author and expert in "AI Employees," Leland has helped organizations scale revenue by 40% through intelligent automation. He specializes in helping entrepreneurs eliminate operational friction to close deals with precision.